How to Redeem Your Tour Booking or Voucher
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Thank you for choosing Sky Bird Travel! Below are the steps for redeeming your booking or voucher for private and group tours in Egypt.
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1. Redeeming a Tour Booking
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Online Booking:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visit Journify’s website and select the tour you wish to book.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Choose your preferred date, provide the required personal details, and complete the payment process.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Once your booking is confirmed, you will receive a Booking Confirmation via email, which includes your tour details and payment receipt.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Booking Confirmation:
Ensure that you bring your Booking Confirmation email (printed or digital) to the tour. This confirmation acts as your voucher for the tour and must be presented to our team when you check in at the start of your tour.
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3. Upon Arrival
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tour Check-in:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upon arrival at the tour departure point, please show your Booking Confirmation email or voucher to our tour representative.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you have a printed voucher, present it at check-in. If you have a digital version, show it from your mobile device.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional Information:
Ensure that your identification documents (e.g., passport) match the details provided in the booking. This is necessary for security and confirmation purposes.
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4. Terms and Conditions for Redemption
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-transferability: Vouchers or promotional codes are typically non-transferable and can only be used by the person whose name is on the booking.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-refundable: Vouchers or promotional codes are non-refundable and cannot be exchanged for cash or other services.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Each Tour validity date is provided in the package that is being chosen.
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5. Contact Us for Assistance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you encounter any issues during the redemption process or have questions about your voucher or booking, please contact our customer support team:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email: Travel@skybirdtravel.net
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phone: 0222702306 - 0222702305

How to Redeem

Please choose child price (if any) in the add on options before proceed with booking.

Terms & Conditions

Cairo & Alexandria - 5 Stars

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Once purchased, please email travel@skybirdtravel.net for booking confirmation
How to Redeem Your Tour Booking or Voucher
&nbsp;
Thank you for choosing Sky Bird Travel! Below are the steps for redeeming your booking or voucher for private and group tours in Egypt.
&nbsp;
1. Redeeming a Tour Booking
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Online Booking:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visit Journify’s website and select the tour you wish to book.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Choose your preferred date, provide the required personal details, and complete the payment process.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Once your booking is confirmed, you will receive a Booking Confirmation via email, which includes your tour details and payment receipt.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Booking Confirmation:
Ensure that you bring your Booking Confirmation email (printed or digital) to the tour. This confirmation acts as your voucher for the tour and must be presented to our team when you check in at the start of your tour.
&nbsp;
&nbsp;
3. Upon Arrival
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tour Check-in:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upon arrival at the tour departure point, please show your Booking Confirmation email or voucher to our tour representative.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you have a printed voucher, present it at check-in. If you have a digital version, show it from your mobile device.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Additional Information:
Ensure that your identification documents (e.g., passport) match the details provided in the booking. This is necessary for security and confirmation purposes.
&nbsp;
4. Terms and Conditions for Redemption
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-transferability: Vouchers or promotional codes are typically non-transferable and can only be used by the person whose name is on the booking.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-refundable: Vouchers or promotional codes are non-refundable and cannot be exchanged for cash or other services.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Each Tour validity date is provided in the package that is being chosen.
&nbsp;
&nbsp;
&nbsp;
5. Contact Us for Assistance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you encounter any issues during the redemption process or have questions about your voucher or booking, please contact our customer support team:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email: Travel@skybirdtravel.net
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phone: 0222702306 - 0222702305
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<li>A 2-week advance booking required.</li>
<li>To purchase a child ticket, please select the 'Child Fare' option under 'Add-Ons' during the booking process
1.&nbsp;&nbsp;&nbsp;&nbsp; Booking and Payment
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All bookings for private and group tours must be made through Journify’s website.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A non-refundable deposit is required to confirm your booking. The full payment must be made [insert number] days before the tour departure date.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Payments can be made through the payment methods provided on our website.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prices quoted for tours are in MYR and are subject to change based on availability, seasonal pricing, or other factors. Any additional charges, such as local taxes or optional services, will be communicated prior to booking confirmation.
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2.&nbsp;&nbsp;&nbsp;&nbsp; Tour Participation
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You agree to provide accurate personal information when booking your tour. This includes details such as your full name, contact information, passport details, and any relevant medical conditions.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; For group tours, the minimum and maximum number of participants may vary. You will be informed if the group tour is canceled due to insufficient participants.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You agree to follow the instructions of the tour guides and other Sky Bird Travel representatives during the tour to ensure safety and smooth operation.
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3.&nbsp;&nbsp;&nbsp;&nbsp; Changes to Itinerary
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; While we strive to adhere to the advertised itinerary, Sky Bird Travel reserves the right to modify or adjust the tour itinerary if necessary for operational or safety reasons.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any changes will be communicated to you as soon as possible, and we will make reasonable efforts to minimize any inconvenience caused by such changes.
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4.&nbsp;&nbsp;&nbsp;&nbsp; Travel Insurance
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We strongly recommend that all travelers obtain comprehensive travel insurance to cover any unforeseen events such as trip cancellations, medical emergencies, or lost luggage.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sky Bird Travel does provide travel insurance, just contact us in order to provide your work insurance.
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5.&nbsp;&nbsp;&nbsp;&nbsp; Health and Fitness Requirements
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; For your safety and comfort, certain tours may require participants to be in good health and physical condition. If you have any medical conditions or concerns that could affect your participation, you must inform us at the time of booking.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Some tours may involve significant walking, climbing, or other physical activities. You are responsible for ensuring that you meet the necessary health requirements.
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6.&nbsp;&nbsp;&nbsp;&nbsp; Responsibility and Liability
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sky Bird Travel is not responsible for any loss, injury, damage, or expense incurred during the tour, except where required by law. We are not liable for any accidents, delays, or incidents that occur outside the scope of our control, including but not limited to natural disasters, political instability, or other emergencies.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are not responsible for the actions or omissions of third-party providers (e.g., hotels, airlines, transport companies) during your tour.
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7.&nbsp;&nbsp;&nbsp;&nbsp; Prohibited Behavior
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You agree not to engage in any behavior that could disrupt the tour experience or harm the safety and well-being of others, including but not limited to:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Harassment or offensive conduct.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vandalism or illegal activity.
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Disrupting the tour or causing undue inconvenience to other participants or staff.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sky Bird Travel reserves the right to remove any participant from the tour if their behavior is deemed disruptive or harmful to others, with no refund provided.
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8.&nbsp;&nbsp;&nbsp;&nbsp; Privacy and Data Protection
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; By booking a tour, you consent to the collection and processing of your personal data as outlined in our Privacy Policy. This may include your name, contact information, passport details, and any medical information you provide.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We will use your personal data solely for the purpose of arranging and providing the tour services and will not share it with third parties without your consent, except where required by law.
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9.&nbsp;&nbsp;&nbsp;&nbsp; Intellectual Property
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All content, materials, and trademarks related to Sky Bird Travel, including logos, brochures, websites, and promotional materials, are the property of Sky Bird Travel and are protected by copyright and trademark laws. You are not permitted to use, copy, or distribute any of this content without prior written permission.
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10.&nbsp; Amendments to Terms
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sky Bird Travel reserves the right to update or amend these Terms and Conditions at any time. Any changes will be posted on our website, and the revised terms will be effective immediately upon posting.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We encourage you to review these terms regularly to stay informed of any updates.
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11.&nbsp; Governing Law and Dispute Resolution
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; These Terms and Conditions are governed by the laws of Egypt.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any disputes arising from or related to these terms shall be resolved through [ e.g., arbitration, mediation] in the appropriate courts of Egypt.
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12.&nbsp; Contact Information
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•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email: Travel@skybirdtravel.net
o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phone: 0222702306 - 0222702305
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