MASwings Fly Pass covers the following destinations:
<ol>
<li>From/to Kota Kinabalu – Lahad Datu, Labuan, Mulu</li>
<li>From/to Miri – Bintulu, Labuan, Limbang, Mulu, Sibu</li>
<li>From/to Kuching – Limbang, Mulu</li>
<li>From/to Bintulu – Miri, Sibu</li>
<li>From/to Lahad Datu – Sandakan</li>
<li>From/to Tawau – Sandakan</li>
</ol>
<ul>
<li>The pass allows up to 3 return trips.</li>
<li>Valid for 12 months upon purchase.</li>
<li>No refunds or cancellation once the voucher is purchased.</li>
<li>The pass is non-transferable, which means it cannot be transferred to another person.</li>
<li>The pass is not applicable to children and infants.</li>
<li>Exclusive for Enrich Members only.</li>
</ul>
Benefits: -
<ul>
<li>Valid for 12 months upon purchase.</li>
<li>No blackout dates (Subject to seat availability).</li>
<li>Unlimited 'Go Show' (the ability to board an earlier flight is only applicable to flights on the same day, subject to seat availability).</li>
<li>Unlimited free date change (subject to seat availability).</li>
</ul>

Product Details

<ul>
<li>Visit <a aria-label="Link www.malaysiaairlines.com." rel="noopener noreferrer" href="https://www.malaysiaairlines.com./" title="https://www.malaysiaairlines.com./" tabindex="-1">www.malaysiaairlines.com.</a></li>
<li>Click on Log In / Sign Up.</li>
<li>Select Enrich from the dropdown list.</li>
<li>Log in into your Enrich account with your username and password.</li>
<li>Click on ‘Fly Pass’ on the left hand side panel under Enrich summary page.</li>
<li>Select your Fly Pass's ID from the dropdown list for flight booking redemption.</li>
<li>Pick your destinations and proceed to find flights.</li>
<li>Select your preferred flight slot.</li>
<li>Make payment to complete your booking.</li>
<li>And, you’re all set for your flight!</li>
</ul>

How to Redeem

1. What is MASwings Fly Pass?
MASwings Fly Pass is a pass that allows 3 return trips (a quota of 6 one-way trips) to MASwings domestic destinations, priced at RM499 (introductory pricing with limited sales period) and RM699 (normal pricing). The utilization and travel date of the pass MUST BE within the validity period (12 months upon purchase).
2. Can anyone purchase this MASwings Fly Pass?
Only adult Enrich members can purchase this MASwings Fly Pass.
For non-Enrich members, they may enroll as a member by logging onto <a href="https://www.malaysiaairlines.com" rel="noopener noreferrer">www.malaysiaairlines.com</a> -&gt; Enrich -&gt; Sign Up and purchase the MASwings Fly Pass at <a href="https://shop.myjournify.com/" rel="noopener noreferrer">https://shop.myjournify.com/</a>.
3. Where can I buy the MASwings Fly Pass?
Visit <a href="https://shop.myjournify.com/">https://shop.myjournify.com/</a> to purchase the MASwings Fly Pass.
4. Can I contact your Call Center or walk-in to your ticket offices to purchase this MASwings Fly Pass?
This MASwings Fly Pass can only be purchased via online <a href="https://shop.myjournify.com/">https://shop.myjournifyshop.com/</a>.
5. How far does MASwings Fly Pass take me?
MASwings Fly Pass is only applicable to MASwings flights in Sabah, Sarawak, and F.T Labuan.
6. What is a point-to-point flight?
A point-to-point flight refers to a direct flight without any connecting flight.
7. When is the travel period?
You can select flight any time up to 12 months upon purchase.
8. Are there extra fees?
MASwings Fly Pass does not include airport taxes / surcharges and / or other applicable fees, which would have to be borne and paid by the member at time of purchase.
9. Do I need to be an Enrich member to purchase the MASwings Fly Pass?
Yes, MASwings Fly Pass is made available to adult Enrich members only.
10. How can I utilize my MASwings Fly Pass?
<ul>
<li>Log onto <a href="https://www.malaysiaairlines.com" rel="noopener noreferrer">www.malaysiaairlines.com</a>.</li>
<li>Log onto your Enrich account.</li>
<li>Click on ‘Fly Pass’.</li>
<li>Select your MASwings Fly Pass from the dropdown list.</li>
<li>Search for flights.</li>
<li>Make payment to complete your booking.</li>
<li>You are all set for your flight!</li>
</ul>
11. Is my purchase transferable and refundable?
MASwings Fly Pass is non-transferable and non-refundable.
12. Can I purchase a MASwings Fly Pass for my families and friends?
No, MASwings Fly Pass is not purchasable for families and friends. Purchased MASwings Fly Pass is associated automatically to the Enrich member, and it is for one adult traveller only.
13. Is MASwings Fly Pass available for journeys commencing outside of Malaysia?
MASwings Fly Pass is available for purchase of flights commencing from MASwings domestic destinations only.
14. What are the booking types for MASwings Fly Pass?
MASwings Fly Pass is available for one-way or return (point to point) journeys, and for one-way or return connecting flights where stopovers are strictly not allowed. It is not available for multi-city bookings.
15. Is MASwings Fly Pass available on Business Cabin?
No, it is only available on MASwings Economy Cabin and on a restricted booking class “B”, with limited availability / quota.
16. Can I upgrade after redeeming a MASwings Fly Pass?
No, upgrading of cabin class is not permitted and unavailable once it is purchased.
17. Can I change my origin or destination (re-route) after redeeming a MASwings Fly Pass?
MASwings Fly Pass is non-reroutable.
18. Can I change my flight date?
Yes, changes to flight departure date are permitted on the same route and within the MASwings Fly Pass validity.
19. How do I change my flight date?
Booking changes can be performed via Manage My Booking only in <a href="https://www.malaysiaairlines.com" rel="noopener noreferrer">www.malaysiaairlines.com</a>.
20. How many flight coupons are there in a MASwings Fly Pass?
A MASwings Fly Pass contains 6 flight coupons with 1 flight coupon for each flight sector. An immediate connecting flight will be considered as 1 flight coupon.
EXAMPLE:
<ul>
<li>Kota Kinabalu – Labuan [One-way = 1 flight coupon]</li>
<li>Kota Kinabalu – Lahad Datu [One-way = 1 flight coupon]</li>
<li>Miri – Labuan [Return = 2 flight coupons]</li>
<li>Bintulu – Sibu [Return = 2 flight coupons]</li>
</ul>
21. Can MASwings Fly Pass be utilized on any flight?
MASwings Fly Pass is valid only on MASwings operated flights bearing flight number range from MH3000-MH3999.
22. MASwings Fly Pass is non-transferable, non-refundable, and non-upgradeable. Are these conditions included in the terms and conditions for member to view before making a purchase?
Yes, members can view the terms and conditions of MASwings Fly Pass before making a purchase. Once purchased, it is deemed that members have agreed to the MASwings Fly Pass Terms &amp; Conditions. Members are advised to clearly understand the terms and conditions before making any purchase.
23. If passenger is travelling with an infant, is it possible to add infant passenger name through Call Center or ticket office?
No. MASwings Fly Pass is applicable for adult traveller.
24. Why is there no seat available to book with MASwings Fly Pass but available for normal booking?
<div>
Seat allocation for MASwings Fly Pass is with ‘B’ booking class. On dates where there is no seat available in ‘B’ booking class, the calendar will displayed as ‘Not Available’. Normal bookings without using MASwings Fly Pass for the same flight and date may still be available as seat allocation would be under a different booking class.
</div>

FAQs

<ol>
<li>The following Terms and Conditions will apply to the MASwings Fly Pass purchase for Passenger’s flight ticket issued on MASwings document on flight number range from MH3000 to MH3999, and on services operated by MASwings for flights with carrier code “MH”.</li>
<li>“Passenger” means an ADULT who is an Enrich member and purchases MASwings Fly Pass.</li>
<li>MASwings Fly Pass cannot be booked via Call Center, ticket offices, travel agents or any other ground channels.</li>
<li>Malaysia Airlines and MASwings reserve the right in its absolute discretion and without prior notice to determine, change and not disclose the factors, conditions and rules relating to the eligibility for MASwings Fly Pass purchase, which may vary from time to time. For avoidance of doubt, the MASwings Fly Pass can only be purchased by an ADULT who is an Enrich member only.</li>
<li>By purchasing a MASwings Fly Pass: (a) a person confirms that he or she has reached the legal age of majority in their country of residence at the time MASwings Fly Pass is purchased; and (b) Passenger shall be deemed to have the authority to act on behalf of and to bind the person or persons named or included on the purchase to these Terms and Conditions.</li>
<li>MASwings Fly Pass is associated to and valid exclusively for Enrich adult member only.</li>
<li>MASwings Fly Pass is only redeemable on <a href="https://www.malaysiaairlines.com" rel="noopener noreferrer">www.malaysiaairlines.com</a> platform only.</li>
<li>The destinations of MASwings Fly Pass are only within Sabah, Sarawak, and FT Labuan.</li>
<li>MASwings Fly Pass is only available on one-way or return booking types.</li>
<li>MASwings Fly Pass is not available for multi-city booking.</li>
<li>Origins and destinations of each market and zone are pre-determined by MASwings for a MASwings Fly Pass type.</li>
<li>Each MASwings Fly Pass shall be valid for only one (1) adult passenger.</li>
<li>MASwings Fly Pass is with a dedicated Fare Family, means the Fly Pass is parked accordingly to a category.</li>
<li>Payment can be made via credit/debit card and / or any other alternative form of payments that is made available in the system.</li>
<li>All personal costs and/or any other costs and/or related expenses that are incurred to purchase the MASwings Fly Pass purchase are at Passenger’s sole responsibility and own costs.</li>
<li>There will be no refund, credits, or exchanges once Passenger’s MASwings Fly Pass purchase which has been accepted by Malaysia Airlines or MASwings and/or after Passenger’s nominated credit card has been fully charged by the passenger’s respective bank.</li>
<li>Each MASwings Fly Pass will be limited to 6 quotas, with 1 quota for each flight. Example: – o BKI-LBU (1 quota), LDU-BKI-LBU (1 quota) or o 1 quota per bound, so if customer is doing a return trip, 2 quotas will be used.</li>
<li>MASwings Fly Pass is valid only for 365 days from the date of purchase and all quotas must be utilized within the validity period. Any unused MASwings Fly Pass after expiry will not be refundable and automatically forfeited upon expiry of the MASwings Fly Pass.</li>
<li>MASwings reserves the right, in its sole discretion, to decide whether or not to accept Passenger’s MASwings Fly Pass purchase, regardless of whether or not MASwings Fly Pass are available when a purchase is being made.</li>
<li>MASwings Fly Pass is strictly non-transferable, non-refundable, and non-upgradeable.</li>
<li>Flight date change is permitted for the same route only.</li>
<li>Acceptance of Passenger’s MASwings Fly Pass purchase and the Electronic Miscellaneous Document Receipt (EMD) will be sent to Passenger’s email address after the purchase is confirmed (payment successful).</li>
<li>Once Passengers receive the confirmation email signifying acceptance of Passenger’s MASwings Fly Pass purchase, Malaysia Airlines and MASwings will not be responsible or liable for any claims, damages, losses, costs, or expenses arising from any changes to the booking, whether such changes are made by passengers or any third party for whatever reasons.</li>
<li>Flight date change permitted on the same flight route without charges.</li>
<li>Booking modification can be performed only through Malaysia Airlines website, <a href="https://www.malaysiaairlines.com" rel="noopener noreferrer">www.malaysiaairlines.com</a>, via ‘Manage My Booking’.</li>
<li>Booking changes cannot be performed via Call Center, Travel Agencies or Ticket Office.</li>
<li>Taxes (except for Sales and Services Tax – tax code D8) are refundable subjected to Refund Admin Fee (RAF) as indicated in the fare T&amp;C.</li>
<li>Malaysia Airlines and MASwings reserves the right to change, alter, amend, or cancel any or all these Terms and Conditions from time to time, without any prior notice. The Terms and Conditions which apply to a purchase are those applying at the date a MASwings Fly Pass is purchased. These Terms and Conditions shall be read in conjunction with Malaysia Airlines’ General Conditions of Carriage, Website Terms of Use and Privacy Policy, which are hereby incorporated into and form part of these Terms and Conditions.</li>
<li>Malaysia Airlines, and MASwings at its sole and absolute discretion, reserves the right to reject or cancel any Purchase made by Passenger and revoke or forfeit any Purchase of MASwings Fly Pass at any stage without prior notice if:
<ul>
<li>The Passenger is not an eligible Passenger;</li>
<li>The Passenger fails to fully comply with the Terms and Conditions stipulated herein;</li>
<li>Purchase process are incomplete;</li>
<li>The Passenger breaches any of the Terms and Conditions or other rules and regulations of this MASwings Fly Pass or violates any applicable laws or regulations;</li>
</ul>
</li>
<li>Malaysia Airlines and MASwings has, at its sole discretion, any reason whatsoever to believe that such Passenger has attempted to undermine the operation of the MASwings Fly Pass in any way whatsoever, including but not limited to fraud, cheating or deception.</li>
<li>For the avoidance of doubt, any cancellation by Malaysia Airlines of the MASwings Fly Pass shall not entitle the Passenger to any claim or compensation against Malaysia Airlines, MASwings, its agents and employees for any and all losses or damages suffered or incurred by the Passenger as a direct or an indirect result of the act of cancellation thereof.</li>
<li>Consent to Transfer and Use: The individual making the purchase has further acknowledged and agreed that by providing Malaysia Airlines and MASwings with any personal or proprietary information, the individual hereby expressly give their consent to the transmission of such personal or proprietary information over international borders for the purpose of processing the relevant transactions. The individual hereby gives their further consent to the use of such personal data on an anonymized basis for statistical objectives.</li>
<li>Malaysia Airlines and MASwings shall not be liable in any way whatsoever for any disruption during the MASwings Fly Pass transaction, whether due to technical problems or otherwise, which is beyond its reasonable control. In the event of any disruption, reasonable effort shall be used to remedy the disruption and resume the purchased product transaction on a fair and equitable basis to Passenger.</li>
<li>The Terms and Conditions herein shall be construed, governed, and interpreted in accordance with the laws of Malaysia. The individual making the purchase agree to submit to the exclusive jurisdiction of the Courts of Malaysia over all matters arising from this MASwings Fly Pass transaction.</li>
<li>Malaysia Airlines and MASwings reserves the absolute right to reserve or remove any of the Enrich Miles or Points which are incorrectly credited into an Enrich member’s account when purchased the MASwings Fly Pass or not in accordance with these Terms and Conditions at any time without prior notice</li>
<li>Member is eligible for 70% in Enrich Points accrual for each flight sector journey completed.</li>
<li>By participating in this MASwings Fly Pass, it shall be deemed that the individual making the purchase have read and agreed to be bound by these Terms and Conditions. Any breach of these Terms and Conditions may, at Malaysia Airlines’ and MASwings’ absolute discretion, result in forfeiture of any of MASwings Fly Pass purchased.</li>
<li>In the event of any issues regarding to MASwings Fly Pass transaction and payment, please contact Malaysia Airlines Global Contact Centre 1300883000 or +603 78433000 (Outside Malaysia – long distance call charges apply).</li>
<li>The failure by Malaysia Airlines or MASwings to exercise its rights will not be construed as a waiver or relinquishment of the future performance of any of its rights, and Passenger’s obligations with respect to such future performance shall continue in full force and effect.</li>
<li>Malaysia Airlines and MASwings, its affiliates, subsidiaries, agents, employees, or representatives shall not be liable for any loss or damage whatsoever suffered (including but not limited to loss of opportunities and any indirect or consequential losses) or personal injury suffered or sustained in connection with or arising from purchase of the MASwings Fly Pass.</li>
<li>Malaysia Airlines and MASwings reserve the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions without any prior notice.</li>
<li>These Terms and Conditions will prevail over any inconsistent terms, conditions, provisions, or representations contained in any other materials advertising the MASwings Fly Pass purchase.</li>
<li>The main language of the Terms and Conditions shall be the English language. Any translation to any other language than English shall be for convenience only. Should there be any discrepancies between the English Terms &amp; Conditions and the translated version, the English Terms &amp; Conditions shall prevail.</li>
<li>Malaysia Airlines and MASwings will not be held responsible for any typographical errors or misprint under these Terms and Conditions.</li>
<li>By making a MASwings Fly Pass purchase, Passenger expressly acknowledges that Passenger has read and understood the above Terms and Conditions and hereby agrees to the same.</li>
</ol>

Terms & Conditions

MASwings Fly Pass covers the following destinations:
<ol>
<li>From/to Kota Kinabalu – Lahad Datu, Labuan, Mulu</li>
<li>From/to Miri – Bintulu, Labuan, Limbang, Mulu, Sibu</li>
<li>From/to Kuching – Limbang, Mulu</li>
<li>From/to Bintulu – Miri, Sibu</li>
<li>From/to Lahad Datu – Sandakan</li>
<li>From/to Tawau – Sandakan</li>
</ol>
<ul>
<li>The pass allows up to 3 return trips.</li>
<li>Valid for 12 months upon purchase.</li>
<li>No refunds or cancellation once the voucher is purchased.</li>
<li>The pass is non-transferable, which means it cannot be transferred to another person.</li>
<li>The pass is not applicable to children and infants.</li>
<li>Exclusive for Enrich Members only.</li>
</ul>
Benefits: -
<ul>
<li>Valid for 12 months upon purchase.</li>
<li>No blackout dates (Subject to seat availability).</li>
<li>Unlimited 'Go Show' (the ability to board an earlier flight is only applicable to flights on the same day, subject to seat availability).</li>
<li>Unlimited free date change (subject to seat availability).</li>
</ul>

MASwings Fly Pass covers the following destinations:
<ol>
<li>From/to Kota Kinabalu – Lahad Datu, Labuan, Mulu</li>
<li>From/to Miri – Bintulu, Labuan, Limbang, Mulu, Sibu</li>
<li>From/to Kuching – Limbang, Mulu</li>
<li>From/to Bintulu – Miri, Sibu</li>
<li>From/to Lahad Datu – Sandakan</li>
<li>From/to Tawau – Sandakan</li>
</ol>
<ul>
<li>The pass allows up to 3 return trips.</li>
<li>Valid for 12 months upon purchase.</li>
<li>No refunds or cancellation once the voucher is purchased.</li>
<li>
<div>The pass is non-transferable, which means it cannot be transferred to another person.</div>
</li>
<li>The pass is not applicable to children and infants.</li>
<li>Exclusive for Enrich Members only.</li>
</ul>

Enjoy three return trips in the year with MHflypass.

MASwings Fly Pass [Non-refundable/transferable]

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