<div>Embark on a journey off the beaten path and into the heart of Kampung Serendah to discover the fascinating Temuan community—one of Peninsular Malaysia's largest Orang Asli tribes. After trekking through the forest, rejuvenate with an authentic and traditional Temuan tribe lunch.</div>
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<div>Stay comfortable and protected in nature with FREE KINoplus+ repellent cream crafted from pure essential oils to ward off mosquitoes, bugs, and malaria-causing mosquitoes. This half-day guided experience is tailored for a group of four.</div>

Product Details

<div>During your Native Experience, you can expect to engage directly with our Native Hosts while adventuring through nature and learning the livelihoods of the indigenous partners. This means, you will brace the experience of the outdoors and all that comes with it.</div>
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<div>We recommend that all guest bring along:</div>
<div>1. Water bottle with drinking water</div>
<div>2. Appropriate hiking clothes &amp; poncho / raincoat</div>
<div>3. Mosquito Repellent</div>
<div>4. Extra clotes and towel</div>
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<div>Programme Itinerary:</div>
<div>08:30 - Arrival at Kampung Serendah &amp; Introduction to your Native Hosts</div>
<div>09:00 - Begin Guided Hike through Bukit Beruang with your Native Guides</div>
<div>11:30 - Return to village and freshen up by the riverside of Sungai Serendah</div>
<div>12:00 - Begin lunch session with your Native Cooks</div>
<div>13:30 - Final farewell and departure from Kampung Serendah</div>
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<div><strong>MOSOFF Natural Mosquito Repellent Cream</strong> uses pure essential oil that effectively mask carbon dioxide, release from the skin which attract female mosquitoes. It can be applied in situ to relieve irritated and inflamed skin due to bug bites. Protect you and your family against dengue and malaria-causing mosquitoes.</div>

What to Expect

<div>What to do after you purchase?</div>
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<div>1. You will receive a Journify invoice from us immediately after you've made purchase</div>
<div>2. Kindly chat with us or email <strong>(travel@myjournify.com)</strong> or WhatsApp <strong>(019-3901942)</strong> the Journify invoice as well as these details for us to do the required booking confirmation</div>
<div>- Name:</div>
<div>- No. of pax:</div>
<div>- Trip date:</div>
<div>3. Please await our confirmation email on your booking with all the details stated to start your Journey!</div>

How to Redeem

<div>1. What is included in this Journify-exclusive package?</div>
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<div>This package includes the experiences and/or products specially selected and curated by us for you. Please refer to the Product Details tab for more info.</div>
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<div>2. How do I redeem the services included in my package?</div>
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<div>Each service in your package comes with specific redemption instructions.</div>
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<div>Our team will reach out to you to gather the necessary details for a smooth process. After confirmation from both ends, we will send out another confirmation booking email with instructions on how to redeem for your products.</div>
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<div>3. Are the redemption codes time-sensitive?</div>
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<div>Yes, the redemption codes are valid until the specified expiration date mentioned in your second confirmation email. Please ensure to use them before the date.</div>
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<div>4. What should I do if I encounter issues during redemption?</div>
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<div>If you experience any difficulties during the redemption process, please contact our operations/customer support team immediately. The details will be provided in your second confirmation email.</div>
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<div>5. Is there a customer support contact for each product?</div>
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<div>Yes, each product has their own customer support contact details listed in the booking confirmation email for any specific queries or assistance related to their service.</div>
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<div>6. Can I transfer or refund my bundle package?</div>
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<div>The transferability and refund policy of the bundle package may vary based on the terms and conditions for each product. In the event that a mutual agreement for the redemption can't be reached, we will fully refund the amount to you.</div>
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<div>7. How do I track the shipment for the physical products?</div>
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<div>You can track the shipment of your product using the DHL tracking number provided in your confirmation email.</div>
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<div>8. What should I do if I haven't received my QR codes or tickets?</div>
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<div>If you have not received your QR codes or tickets, please reach out to our operations team with your booking details for assistance.</div>
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<div>9. What happens if I have to cancel last minute?</div>
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<div>Should you need to cancel your booking after receiving our second confirmation email, please be aware that we are unable to offer refunds at this stage. We understand that plans can change unexpectedly, and we appreciate your understanding of our policy in such situations. For any further assistance or queries, please don't hesitate to reach out to our customer support team.</div>

FAQs

Shipping

<div>Welcome, on your journey to being Native. Thank you for choosing Native as part of your destination. Below is written, our Terms of Services.</div>
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<div>The phrase Terms of Services (“Terms”) refers to a legally binding agreement between you and Native Discovery. These terms govern the right to the product offerings provided by Native Discovery.</div>
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<div>User Terms.</div>
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<div>1.1 Booking. Users who make a booking agree to pay all charges for your charges. This includes any service fee, taxes, and any other item identified during checkout collectively accumulating to the “Total Price”. When you receive your booking, a contract is immediately created between you and us. In addition to these terms, you will be subject to, and responsible for complying with, all terms of the Reservation, including without limitation, the cancellation policy and any other rules, standards, policies, or requirements identified in the Listing or during checkout that apply to the Reservation. It is your responsibility to read and understand all the rules, standards, policies, and requirements prior to making a booking.</div>
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<div>1.2 Booking Tours. A tour or other service reservation entitles you to participate in, attend, or use our service. You are responsible for confirming that you, and anyone you invite, meet minimum age, proficiency, fitness, or other requirements. You are responsible for informing the Host of any medical or physical conditions, or other circumstances that may impact your ability to participate, attend, or use our service. Except where expressly authorized, you may not allow any person to join our service unless they are included as an additional guest during the booking process.</div>
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<div>1.3 Cancellations, Travel Issues, and Refund Policy. In general, if a user cancels a purchased product, no monetary refund will be given back to the user. The setting up of each tour product requires monetary commitment on behalf of us, thus a no refund policy is stated.</div>
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<div>1.4 Booking Modifications. Users and us are responsible for any booking modifications we agree to make via direct Native Discovery customer service to make on their behalf ("Booking Modifications"), and agree to pay any additional amounts, fees, or taxes associated with any Booking Modification.</div>
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<div>1.5 Your Responsibilities. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Stay Product or Tour Product. For example, this means: (i) you are responsible for leaving an Accommodation (and related personal property) in the condition it was in when you arrived, (ii) you are responsible for paying all reasonable Damage Claim amounts necessary to cover damage that you or your guest(s) cause to an Accommodation, and (iii) you must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are booking for an additional guest who is a minor or if you bring a minor to a Tour Product or Stay Product, you must be legally authorized to act on behalf of the minor and you are solely responsible for the supervision of that minor.</div>
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<div>1.6 Your Assumption of Risk. You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Native Discovery Platform, including your stay at any Stay Product, participation in any Tour Product, use of any other Host Service, or any other interaction you have with other users whether in person or online. This means it is your responsibility to investigate our services to determine whether it is suitable for you. For example, Tour Product may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those Tour Products.</div>

Terms & Conditions

<div>Embark on a journey off the beaten path and into the heart of Kampung Serendah to discover the fascinating Temuan community—one of Peninsular Malaysia's largest Orang Asli tribes. After trekking through the forest, rejuvenate with an authentic and traditional Temuan tribe lunch.</div>
<div> </div>
<div>Stay comfortable and protected in nature with FREE KINoplus+ repellent cream crafted from pure essential oils to ward off mosquitoes, bugs, and malaria-causing mosquitoes. This half-day guided experience is tailored for a group of four.</div>

Serendah Temuan Indigenous Tribe Discovery + FREE KINoplus+ Mosquito Repellent Cream 30ml